Privacy Policy

This Privacy Notice for Rebotec Canada (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our website and related services (“Services”), including when you visit www.rebotec-canada.ca, submit an inquiry, communicate with us, or engage with us in connection with sales, marketing, products, or events.

Questions or concerns? This notice is intended to help you understand your privacy choices. If you have questions about this policy or the personal information we hold about you, contact us at Marklanouette@gmail.com or +1 (204) 371-2775.

Table of Contents

1. What Information Do We Collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you request information about Rebotec products, submit an inquiry or quote request, communicate with us, or otherwise interact with the Services. Depending on the interaction, this may include:

• Name
• Phone number
• Email address
• Company, organization, or job title
• Project location and project details
• Products you are interested in
• Estimated quantity, project size, or project timeline
• Other information you choose to include in a message or inquiry

We do not intentionally request or process sensitive personal information through our normal website inquiry process.

Information collected automatically

When you visit or use the Services, certain technical information may be collected automatically. This can include your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device information, country or approximate location, pages viewed, timestamps, website interactions, and similar usage or diagnostic information.

Like many websites, we may also collect information through cookies and similar technologies. This information is primarily used to operate and secure the website, understand how visitors use it, identify technical issues, and improve our Services.

2. How Do We Process Your Information?

We may process personal information for purposes such as:

• Responding to inquiries and quote requests
• Providing requested product, pricing, availability, shipping, or project information
• Providing customer support
• Sending administrative information about our Services, products, policies, or business
• Managing customer relationships and legitimate business communications
• Requesting feedback
• Sending marketing or promotional communications where permitted and consistent with your preferences
• Protecting the website and detecting or preventing fraud, misuse, or security issues
• Analyzing usage trends and improving our Services, products, website, and marketing
• Complying with legal obligations and responding to lawful requests

Where consent is required by applicable law, we will rely on consent and you may withdraw that consent as described below.

3. When and With Whom Do We Share Personal Information?

We may share information when reasonably necessary to operate our Services or business. This can include vendors, consultants, contractors, and service providers that perform services on our behalf, such as:

• Website hosting providers
• Data storage and cloud service providers
• Analytics and performance monitoring services
• Communication and collaboration tools
• Sales and marketing tools
• Order fulfillment, shipping, or distribution partners where relevant
• Social media, advertising, or retargeting platforms where used

We may also share information in connection with a business transfer, with affiliated companies or business partners when necessary to provide products or services, or when required by law.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies, pixels, web beacons, and similar technologies to support website functionality, remember preferences, maintain security, understand website use, diagnose problems, and improve performance.

We may use analytics tools, including Google Analytics, to understand how visitors interact with the Services. Google provides tools that allow users to manage advertising settings and opt out of certain Google Analytics tracking. You can also control many cookies through your browser settings. Disabling cookies may affect some website features.

5. How Long Do We Keep Your Information?

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law, including legal, tax, accounting, recordkeeping, or dispute-resolution requirements.

When we no longer have an ongoing business or legal need to process information, we may delete or anonymize it. If immediate deletion is not technically practical, such as for information stored in secure backups, we may isolate the information from further active processing until deletion is possible.

6. How Do We Keep Your Information Safe?

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no method of transmission over the Internet and no electronic storage system can be guaranteed to be completely secure. You should use appropriate caution when sending personal information online and access the Services from a secure environment.

7. Do We Collect Information From Minors?

We do not knowingly collect or market to children under 18 years of age. If we learn that personal information from a person under 18 has been collected in a manner inconsistent with this policy, we will take reasonable steps to delete it. If you believe a child has provided personal information to us, please contact us.

8. What Are Your Privacy Rights?

Your rights depend on the privacy laws that apply where you live. Subject to applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion, withdraw consent, or raise a concern about our handling of your personal information.

Withdrawing consent

Where we rely on consent, you may withdraw it at any time by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn, and certain information may still be processed where another lawful basis applies.

Marketing communications

You can unsubscribe from marketing emails by using the unsubscribe mechanism in the message or by contacting us. We may still send non-marketing communications that are necessary to respond to an inquiry, provide requested information, or administer an existing business relationship.

9. Controls for Do-Not-Track Features

Some browsers and devices offer a Do-Not-Track (“DNT”) setting. Because there is not a single universally adopted technical standard for interpreting DNT signals, our website may not automatically respond to every DNT signal. You can still use browser privacy settings and cookie controls to manage many forms of online tracking.

10. Do We Make Updates to This Notice?

Yes. We may update this Privacy Policy from time to time to reflect changes in our Services, practices, technology, or applicable requirements. The “Last updated” date at the top of this page will be changed when the policy is revised. We encourage you to review this page periodically.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Policy or our privacy practices, contact Rebotec Canada:

12. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on applicable law, you may be entitled to request access to the personal information we hold about you, information about how it has been used, correction of inaccurate information, or deletion of personal information. You may also have the right to withdraw consent to certain processing.

To make a privacy-related request, email Marklanouette@gmail.com with the subject line Privacy Request. We may need to verify your identity before completing a request, and some requests may be limited where permitted or required by law.